Nice new showroom. Very comfortable. Maintenance department leaves a lot to even be average. It has got to get better!

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Love my new car. Shout out to Kenyatta Driver with Hyundai Montgomery he is Awesome.

Very pleased and with the service I received nick is awesome. Thank everyone for capital Hyundai

Everything went smoothly .Mike was knowledgeable and pleasant.D.k.was easy to work with and nice.

Abysmal service department processes that will waste hours of your time and induce fierce frustration and exasperation. Decent sales. Be prepared for Alabama pace if you choose this location, and for the inability to get anyone on the phone. I do not recommend this service department.

Well this my second time purchasing a car with Raul his is very understanding, nice and very helpful and meeting your needs. Great customer service and the general manager was great as well. Teamwork

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Stevon is great! Hands down, the most honest guy I have dealt with when buying a car, which is not often, as I tend to keep my cars for years. I was not an easy customer, not to him, but to the one that didn't wanted to hear my offers there. Stevon went above and beyond for us, told me he was working it. Kept in communication, and lastly got it done as he told me when I met him "I got you, no rush no pressure" Promise made, Promise Kept. He delivered. No concern of his ... Read More

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Google - Oct 28, 2026

Stevon is great! Hands down, the most honest guy I have dealt with when buying a car, which is not often, as I tend to keep my cars for years. I was not an easy customer, not to him, but to the one that didn't wanted to hear my offers there. Stevon went above and beyond for us, told me he was working it. Kept in communication, and lastly got it done as he told me when I met him "I got you, no rush no pressure" Promise made, Promise Kept. He delivered. No concern of his personal time, as they are a busy dealership, but they stayed there to get things done, staying the whole time with us, making sure we were taken care of. Thank you sir, you made this happen for us and have made customers for life. Thank you Hyundai Montgomery for assisting him delivering the gift for wife's birthday, and replacement of her old SUV, now into a Palisade Premium. Great experience, Stevon and his team are definitely recommended 100%!

I bought a pre-owned car and the process went well. I would recommend this place. Raul and Damariz, both were extremely professional when helping me, and in general it was a great experience (=

Salesman Heith was professional and ensured a smooth experience. Clean new location and great staff.

LC went above and beyond to make sure I was taken care of throughout my Hyundai purchase. His hard work and dedication truly made a difference, and I appreciate everything he did!

(Translated by Google) Excellent 👌 (Original) Excelente 👌

I am very pleased with the experience I had in purchasing my new car. My Salesman, Mike Grissom made it a.very easy and a comfortable experience working with him. Ask for him if you are looking for a new car.

Azaria was wonderful helping me with the purchase of my new car!

I purchased a vehicle from Hyundai of Montgomery in November 2025. I asked for it to be financed through my bank. I was told by the salesman and finance manager that my bank turned me down. I should have walked out and called my bank but went through with the loan anyway. A few days later after I thought about it. I went to my bank and asked them if they turned me down. They told me definitely not. They only asked the dealer if I was trading a car in. My bank didn't hear back from them. Anyways I ... Read More

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Google - Oct 22, 2026

I purchased a vehicle from Hyundai of Montgomery in November 2025. I asked for it to be financed through my bank. I was told by the salesman and finance manager that my bank turned me down. I should have walked out and called my bank but went through with the loan anyway. A few days later after I thought about it. I went to my bank and asked them if they turned me down. They told me definitely not. They only asked the dealer if I was trading a car in. My bank didn't hear back from them. Anyways I ended up refinancing with my bank with a 5.25% interest rate instead of the 6.79% rate with Hyundai's bank. I won't buy another car at this dealership.

My Salesman was exceptional.. He went over and beyond to make sure I was satisfied with my purchase.

I had an amazing experience! My salesperson Spencer was very helpful, kind and informative.

THE EXPERIENCE OF GOING TO ACTUALLY GET MY FIRST CAR WAS VERY OVER WHELMING. MIKE WAS VERY INFORMATIVE AND VERY UNDERSTANDING. THE WAIT WAS ACTUALLY THE ONLY PROBLEM BEING THERE FOR HOURS WAS CRAZY BUT WORTH IT.

My experience at Hyundai Montgomery was so amazing. Jamie Haley thank you so much for your perseverance and for taking the time to adhere to my needs. I extremely have to thank God for guiding me to Hyundai of Montgomery. Than you

It was excellent experience all the way through the process. I enjoyed the process from start to finish.

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Had such a wonderful experience! I am recommending everyone to shop here first. Everyone was so friendly, helpful, and knowledgeable of their job. The atmosphere was pleasant. I did not feel any pressure and did not feel less important because of my budget. I wish I got everyone name that helped me with my process. Zolan was my Sales Rep and his friendly laid back demeanor was a great asset for my decision making. I am the second family member who bought a car from here and will continue to recommend. Thank you Hyundai Team!

They had many cars to choose from. We went in and looked at the sonata and elantra hybrids, and walked out with a new tucson hybrid

EXTREMELY DISAPPOINTED WITH HYUNDAI SERVEICE The lack of communication and professionalism from this service department has been unacceptable. I have repeatedly called and texted just to get an updates about my vehicle, and I am still left without answers.my engine replacement was approved by Hyundai corporate, and I was told a loaner vehicle would be provided yet i am still struggling to get the assistance promised. I am an independent contractor and my vehicle is my livelihood. Every day without it means lost income and difficulty paying my bills. I understand repair takes time, but communication and accountability should ... Read More

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Google - Oct 16, 2026

EXTREMELY DISAPPOINTED WITH HYUNDAI SERVEICE The lack of communication and professionalism from this service department has been unacceptable. I have repeatedly called and texted just to get an updates about my vehicle, and I am still left without answers.my engine replacement was approved by Hyundai corporate, and I was told a loaner vehicle would be provided yet i am still struggling to get the assistance promised. I am an independent contractor and my vehicle is my livelihood. Every day without it means lost income and difficulty paying my bills. I understand repair takes time, but communication and accountability should never be optional. HYUNDAI NEEDS TO DO BETTER. CUSTOMERS DESERVE RESPECT, HONEST UPDATES, FOLLOW- THROUGH ON PROMISES!!!!!

My experience with the Hyundai Montgomery service department has been one of the most frustrating, unprofessional, and degrading customer service experiences I have ever encountered. I purchased my vehicle brand new and paid cash for it, yet I have repeatedly experienced issues requiring service. In September, I brought my vehicle in because it was shutting off at traffic lights and the display screen was going black. After waiting several hours with my daughter and receiving little communication, I had to request an update myself. I was eventually informed that parts needed to be ordered for the screen and that my ... Read More

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Google - Oct 16, 2026

My experience with the Hyundai Montgomery service department has been one of the most frustrating, unprofessional, and degrading customer service experiences I have ever encountered. I purchased my vehicle brand new and paid cash for it, yet I have repeatedly experienced issues requiring service. In September, I brought my vehicle in because it was shutting off at traffic lights and the display screen was going black. After waiting several hours with my daughter and receiving little communication, I had to request an update myself. I was eventually informed that parts needed to be ordered for the screen and that my battery allegedly had bad cells, resulting in a diagnostic charge of approximately $196. I simply requested documentation supporting the battery diagnosis before paying. Instead of providing the test results or a reasonable explanation, the service manager became argumentative and stated, “You just don’t want to pay,” in front of other customers. This was insulting, humiliating, and completely unacceptable. My issue was never paying for services; it was being charged without receiving documentation supporting the findings. To make matters worse, as of October 16, I have received absolutely no update regarding the parts supposedly ordered in September. I requested a call from the general manager, left a message with dealership staff, and sent text messages, yet nobody has responded. This complete lack of professionalism, transparency, accountability, and customer service is unacceptable. Hyundai should value its customers beyond the initial sale. I should not have to chase down information about repairs or be publicly disrespected for asking legitimate questions. I am requesting immediate attention from dealership leadership and Hyundai corporate regarding this experience and my outstanding repairs.

Impossible to get in touch with anyone outside of the sales department. I've left several messages and have not received a call back or an update on title and registration.

Spencer at Montgomery Hyundai was GREAT! So helpful and kind . He was never pushy or made me feel Like I had to buy a car right then and there . I had a few minor issues after the purchase .Spencer has been very helpful in taking care of the issues . Highly recommend seeing Spencer for your car purchase .

Azaria did a wonderful job in helping pick out a car and through the process.

My rating of 1 star is based on the service department’s method of communication, which is by text via some sort of AI system. My 2024 Santa Fe broke down and required being towed to this dealer. I live over 300 miles away in SC. It was frustrating trying to speak with anyone for an update. Instead, they insisted on text communication. I’m not being critical of the service advisor, however, I am very annoyed with the “automated” system they use, which is not customer friendly. My vehicle required a new radiator, which was not covered under the warranty as I ... Read More

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DealerRater - Oct 14, 2026

My rating of 1 star is based on the service department’s method of communication, which is by text via some sort of AI system. My 2024 Santa Fe broke down and required being towed to this dealer. I live over 300 miles away in SC. It was frustrating trying to speak with anyone for an update. Instead, they insisted on text communication. I’m not being critical of the service advisor, however, I am very annoyed with the “automated” system they use, which is not customer friendly. My vehicle required a new radiator, which was not covered under the warranty as I have 92k miles on the car. It took one week to get my car back. I paid out of pocket for a rental vehicle, which I added additional days to cover the lengthy repair. The people were friendly enough, but I cannot recommend this dealer to anyone. It’s the worst experience I can recall for a service repair. I can recommend Enterprise Rent A Car on Eastern Bypass, they were excellent.

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Best experience of purchasing new Vehicle. Would definitely recommend this dealership to my friends and family to go and get new ride. Whole staff is Welcoming, Awesome and Helpful.

Bought my car on 09/03/2026 I got approved from a long with Bank of America, they made excuses to not use the loan I was approved for and I had to use the one they created but end up costing me more. They sent me a second temporary license plate bc they did not sent any doc for me to register my car. Today is the last day of the second license plate. 10/13/2026 They did not provide another license plate, they said they sent the document to the dmv but only made excuses to provide the tracking number to me. Starting ... Read More

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Google - Oct 13, 2026

Bought my car on 09/03/2026 I got approved from a long with Bank of America, they made excuses to not use the loan I was approved for and I had to use the one they created but end up costing me more. They sent me a second temporary license plate bc they did not sent any doc for me to register my car. Today is the last day of the second license plate. 10/13/2026 They did not provide another license plate, they said they sent the document to the dmv but only made excuses to provide the tracking number to me. Starting tomorrow I will drive my car, bought from a dealership with expired temporary license plate and no way to register it. If you read the comments, you will see more people has has the same problem.

On 10/12/2026 I arrived at Hyundai of Montgomery for a recall on my Hyundai Sonata 2020 Limited 1.6 so when I arrived I was greeted by Yaschia Shine so I arrived at 8:00am an was told i would be there 4 hours ok no problem but of course and about 10:55 I had to go look for her so I waited until 11:00 for her to tell me that they didn’t finish my car and they need another part that they didn’t have so Yaschia waited 4 hours to tell me that I say that to say bad communication poor customer service I wouldn’t ... Read More

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Google - Oct 13, 2026

On 10/12/2026 I arrived at Hyundai of Montgomery for a recall on my Hyundai Sonata 2020 Limited 1.6 so when I arrived I was greeted by Yaschia Shine so I arrived at 8:00am an was told i would be there 4 hours ok no problem but of course and about 10:55 I had to go look for her so I waited until 11:00 for her to tell me that they didn’t finish my car and they need another part that they didn’t have so Yaschia waited 4 hours to tell me that I say that to say bad communication poor customer service I wouldn’t go back nor would I refer anyone to Hyundai of Montgomery and the services Manager Red wasn’t any help either he was acting if it was okay that I waited 4 hours for nothing he didn’t see it was a problem he wasn’t professional at all to be in management position and the Tech Chris couldn’t have communicated with Yaschia about my car just poor none communication they need training want never be back so I am going to post so everyone can see it read about it.

Purchasing a car can be a pain, but I had a great experience this time. Spencer listened and found something that I liked at a price that I was comfortable with. The whole process was smooth and didn't take all day. I love my new Palisade. If you're looking for a new vehicle, ask for Spencer and I'm sure he'll try his best to make the process as painless as possible for you a well.

The dealership staff provided friendly guidance and informed me in advance of the necessary documents and preparations, making the vehicle purchase process quick and easy. The coffee service was excellent as well. Thank you.

Got in, got approved, got something I love! Great experience.

Terrible experience sold me a defective car with no working safety features and said they would fix it but never did. Please do not do business with them. I wrecked the car due to the lack of safety features and airbags did not go off even though it hit airbag sensors. After my last review this shady business kept calling and harassing me to take the post down, saying they would try to see what they can do to fix the car ONLY IF I TOOK THE REVIEW DOWN. AFTER I TOOK THE REVIEW DOWN THEY NEVER CONTACTED ME AGAIN. ... Read More

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Google - Oct 7, 2026

Terrible experience sold me a defective car with no working safety features and said they would fix it but never did. Please do not do business with them. I wrecked the car due to the lack of safety features and airbags did not go off even though it hit airbag sensors. After my last review this shady business kept calling and harassing me to take the post down, saying they would try to see what they can do to fix the car ONLY IF I TOOK THE REVIEW DOWN. AFTER I TOOK THE REVIEW DOWN THEY NEVER CONTACTED ME AGAIN. DO NOT SUPPORT THESE FRAUDULENT SALESPEOPLE. No to mention they completely ripped me off my saying they will send my truck to the auction pretty much calling it a POS and giving me pennies for what it is worth. And selling me my car without giving me time to completely check it out and check the KBB value. Nothing but issues with these frauds and they care about nothing but money and a google review. Now I drive a wrecked car to work every day that is an eyesore and doesn’t drive like it used to. Will never do business again, will be filing lawsuit, and would not recommend to even my darkest enemies. Michelle, for future reference don’t delete text messages you send to customers to try to falsify evidence I have everything I need. I can also see that you deleted the message but jokes on you I screen recorded it. Also don’t try to get proof on me that the car was defective when I bought it I sent yall proof and yall knew because I asked if yall would fix it and you said you would but of course didnt. Never again Never again Never again will I trust a salesman or a dealership ESPECIALLY this one. Don’t sell cars without working safety features and especially don’t tell anyone you will fix it if you know it won’t get done. Not deleting this post buddy no matter what you say I gave you time and you need to own up to your mistakes and don’t do it to anyone else. The most important thing you can do in life is to be honest and own up to your mistakes. Also I wish I could respond to other people’s comments because I am not the only one with the service department not doing their job and people lying to your face.

We had a great visit with Chris Reynolds, great salesman. He gave us the it's and out of the 2027 Genesis GV70. Great job Chris Reynolds!

Raul, my dealer did everything smooth and took care of it. He is kind and knowledgeable to cover all my needs. I got Tucson Hybrid and traded in my old car for best price. Thanks man for all your hard work. The finance department was a different person with different story that I don’t much feel good about it though.

I came to the dealership with a discount from my brother through the Hyundai Family Circle Plan. I needed a car immediately due to me and my wife's car going down earlier in the week. I drove from an hour away after getting off of work and I was welcomed at the door by salesman Kenyatta. He was very nice and friendly. I came in with a car already in mind that I wanted to buy but unfortunately the Hyundai system was not up to date so I couldn't get the car I wanted. Kenyatta explained to me ... Read More

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Google - Oct 6, 2026

I came to the dealership with a discount from my brother through the Hyundai Family Circle Plan. I needed a car immediately due to me and my wife's car going down earlier in the week. I drove from an hour away after getting off of work and I was welcomed at the door by salesman Kenyatta. He was very nice and friendly. I came in with a car already in mind that I wanted to buy but unfortunately the Hyundai system was not up to date so I couldn't get the car I wanted. Kenyatta explained to me that he could still find me something in the price range that I wanted and I would like. He searched through the system and found me a 2026 Hyundai Elantra Limited. At first I wasn't able to afford the payments that they were giving me but Kenyatta didn't stop until he got me the number that I was looking for. The process at the dealership did take a little longer than I liked but overall I was helped by a great salesperson in Kenyatta. He answered all the questions that I had and he did an excellent job even though he mentioned it was his first day there. I wanna thank all the staff that helped me purchase my first brand new car. Great team at Hyundai of Montgomery.

Beware, they advertise vehicles they don't have. I received an official out the door price, scheduled a test drive with constant communication even to the day of the test drive. I was never told they didn't have the vehicle nor the other car that was similar in price. Wasted my time and the time I took away from work. Stay away from this dealership, they are dishonest.

Terrible experience. Highly advise not to go here. Not only did They damaged my vehicle while detailing it, I had to take it in for minor issues that should've been caught during initial inspection ( they tried not to honor my warranties because vehicle was used, but I argued them down) they took forever to return my vehicle after repairs from their mistakes and then the repairs weren't done righ, so I had to take the vehicle back to them. No accountability or professionalism from the bottom to the supposedly top management. I'd advise against using this dealership ... Read More

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Google - Oct 1, 2026

Terrible experience. Highly advise not to go here. Not only did They damaged my vehicle while detailing it, I had to take it in for minor issues that should've been caught during initial inspection ( they tried not to honor my warranties because vehicle was used, but I argued them down) they took forever to return my vehicle after repairs from their mistakes and then the repairs weren't done righ, so I had to take the vehicle back to them. No accountability or professionalism from the bottom to the supposedly top management. I'd advise against using this dealership useless you absolutely had to. I could go into long detail of what all went down but it would be too long. I'm not the only person, ask around.

Best car buying experience I've had. Very friendly welcoming staff. Fred made sure we were comfortable and stayed updating my husband and I on each process of our buying experience. By the time we left I felt like family. It was just an overall great experience.

My time with Michael was great he took the time to explain everything about my truck he even cleaned it up and filled my truck up with fuel thank you Wanda Hill

I had a good time purchasing a car from this salesman name Azaria at Hyundai Montgomery I want to give a big thank you to her for making this happen for me today. Very cool & patient and made sure I was comfortable with my purchase.If you need a vehicle ask for “Azaria” or “Z” at Hyundai Montgomery… Thank you!

Smooth process with no pressure and also one the best facilities and lot I’ve seen

I forgot to say that I came across a Sales Agent named Imani. She helped me a lot with information about a vehicle after I was unsure about it. She understood everything and was very caring. I didn’t buy a vehicle due to personal reason but I just really wanted to come on here and say that this lady here is the most professional person I’ve worked with & once I have everything together, I will 100% work with her!! I cannot wait!

Awful service on part of manager in service department. We can to pick up a car and we waited 40 minutes just for them to say we can’t find your car. My question is if you have 2 locations then why doesn’t your system say where the car is! Not only that but when we figured out ourselves btw that the car was at the old location we waited then another 30 minutes while the manager was not answering calls and enjoying lunch with no worries in the world just for them to say oh you can’t get the car ... Read More

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Google - Sep 26, 2026

Awful service on part of manager in service department. We can to pick up a car and we waited 40 minutes just for them to say we can’t find your car. My question is if you have 2 locations then why doesn’t your system say where the car is! Not only that but when we figured out ourselves btw that the car was at the old location we waited then another 30 minutes while the manager was not answering calls and enjoying lunch with no worries in the world just for them to say oh you can’t get the car until Monday cause they location is closed. Why did we have to wait 40 additional minuets then?! When you know from the beginning that it was closed in the first place! And after taking my voice on part out of frustration of them not having my car, and wait an hour the manager said it wasn’t his problem and did not provide an ounce of apology! We just got another call after being told by the manager that we would not get the car until Monday that they have our car. How did it magically appear then? Service and communication is awful! If they learn anything it needs to be how to better communicate with customers.

We went there on a CHANCE we were not expecting anything from the trip but our surprise they financed us a 2019 Nissan Pathfinder in the Dealership the 2 men who worked with us were David Neal and Marcus Palmer and we were out the Door in a matter of hours we've purchased servaral cars at other places with 6 - 8 hour process this was the very first time this has ever happened to us we appreciate them for everything they did that day to get us a family car Thank You for all you did Mr and Mrs James Rembert 💯

We had a great experience buying our first Hyundai at Hyundai Montgomery. David, Bailey, and Tatiana, the manager, were all wonderful to work with and made the whole process easy. We had been looking for a car for about a month and wanted to make sure we found something that really fit what we were looking for. We were coming from a Volvo, so we definitely had certain expectations, and I can honestly say I’m very happy with our decision to go with Hyundai. We drove from Pensacola, and it was well worth the trip. They made everything simple, ... Read More

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Google - Sep 26, 2026

We had a great experience buying our first Hyundai at Hyundai Montgomery. David, Bailey, and Tatiana, the manager, were all wonderful to work with and made the whole process easy. We had been looking for a car for about a month and wanted to make sure we found something that really fit what we were looking for. We were coming from a Volvo, so we definitely had certain expectations, and I can honestly say I’m very happy with our decision to go with Hyundai. We drove from Pensacola, and it was well worth the trip. They made everything simple, got us in and out quickly, and took great care of us from start to finish. If you’re looking for a car, I definitely recommend giving Hyundai Montgomery a try. Thank you again to David, Bailey, and Tatiana for such a great experience!

We love our two new Tucson's. Karmeron was wonderful as our salesperson both times.

My experience with Hyundai of Montgomery has been one of the most frustrating and disappointing vehicle purchases I have ever made. I purchased a 2025 Hyundai Palisade from Hyundai of Montgomery based on representations made during the sales process regarding ownership status, manufacturer benefits, and included vehicle equipment. After the purchase, I discovered that Hyundai's records did not reflect my ownership status as represented at the time of sale. As a result, when I visited another Hyundai dealership for scheduled maintenance, I was informed that I was not eligible for the complimentary maintenance benefits that I had been told would ... Read More

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Google - Sep 24, 2026

My experience with Hyundai of Montgomery has been one of the most frustrating and disappointing vehicle purchases I have ever made. I purchased a 2025 Hyundai Palisade from Hyundai of Montgomery based on representations made during the sales process regarding ownership status, manufacturer benefits, and included vehicle equipment. After the purchase, I discovered that Hyundai's records did not reflect my ownership status as represented at the time of sale. As a result, when I visited another Hyundai dealership for scheduled maintenance, I was informed that I was not eligible for the complimentary maintenance benefits that I had been told would be available to me. The problems did not end there. After carefully reviewing the vehicle against the purchase documents, I discovered that I had been charged for accessories that were either missing entirely or substituted with lower-cost alternatives: • First Aid Kit – Charged but never provided • Cargo Net – Charged but never provided • Illuminated Door Sill Plates – Charged for premium illuminated plates, but standard plastic plates were installed instead What has been most disappointing is the complete lack of accountability. For months, I made repeated attempts to resolve these issues through phone calls, emails, and even escalation through Hyundai corporate. Rather than honoring the representations made during the sale, the dealership stopped responding altogether. Trust is the foundation of any dealership-customer relationship. Based on my experience, Hyundai of Montgomery failed to uphold that trust, the sale process and post-sale support did not meet my expectations for transparency, accuracy, or customer service. I will never recommend any one "Hyundai of Montgomery"

Gio was an AMAZING salesman! He was honest, very informative, and truly helpful throughout the entire process. Mario in Finance got us right!!! We came in with a financial plan, but he worked with me to put together a deal that saved me money while also providing excellent warranties for my son’s vehicle. Markus also did a great job helping make sure the remainder of the process went as smoothly as possible. I truly appreciate the exceptional service we received from the Hyundai team! Thank you all for helping make my son’s birthday experience awesome, memorable, and achievable! 💙🎉🚗 ... Read More

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Google - Sep 24, 2026

Gio was an AMAZING salesman! He was honest, very informative, and truly helpful throughout the entire process. Mario in Finance got us right!!! We came in with a financial plan, but he worked with me to put together a deal that saved me money while also providing excellent warranties for my son’s vehicle. Markus also did a great job helping make sure the remainder of the process went as smoothly as possible. I truly appreciate the exceptional service we received from the Hyundai team! Thank you all for helping make my son’s birthday experience awesome, memorable, and achievable! 💙🎉🚗 I definitely appreciate you all! 🙌🏽

My experience with Hyundai of Montgomery has been one of the most frustrating and disappointing vehicle purchases I have ever made. I purchased a 2025 Hyundai Palisade from Hyundai of Montgomery based on representations made during the sales process regarding ownership status, manufacturer benefits, and included vehicle equipment. After the purchase, I discovered that Hyundai's records did not reflect my ownership status as represented at the time of sale. As a result, when I visited another Hyundai dealership for scheduled maintenance, I was informed that I was not eligible for the complimentary maintenance benefits that I had been told would ... Read More

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DealerRater - Sep 24, 2026

My experience with Hyundai of Montgomery has been one of the most frustrating and disappointing vehicle purchases I have ever made. I purchased a 2025 Hyundai Palisade from Hyundai of Montgomery based on representations made during the sales process regarding ownership status, manufacturer benefits, and included vehicle equipment. After the purchase, I discovered that Hyundai's records did not reflect my ownership status as represented at the time of sale. As a result, when I visited another Hyundai dealership for scheduled maintenance, I was informed that I was not eligible for the complimentary maintenance benefits that I had been told would be available to me. The problems did not end there. After carefully reviewing the vehicle against the purchase documents, I discovered that I had been charged for accessories that were either missing entirely or substituted with lower-cost alternatives: • First Aid Kit – Charged but never provided • Cargo Net – Charged but never provided • Illuminated Door Sill Plates – Charged for premium illuminated plates, but standard plastic plates were installed instead What has been most disappointing is the complete lack of accountability. For months, I made repeated attempts to resolve these issues through phone calls, emails, and even escalation through Hyundai corporate. Rather than honoring the representations made during the sale, the dealership stopped responding altogether. Trust is the foundation of any dealership-customer relationship. Based on my experience, Hyundai of Montgomery failed to uphold that trust, the sale process and post-sale support did not meet my expectations for transparency, accuracy, or customer service. I will never recommend any one "Hyundai of Montgomery"

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Nicholas Is an amazing salesman

If Montgomery Hyundai’s management actually cares about selling cars, they must take a serious look at whoever is handling their online leads and customer service. I’m an out of state buyer who reached out about specific vehicles they had listed online. I gave exact stock numbers. Instead of answering basic questions, Imani kept trying to push their promotion models. The second I said I wasn’t interested in them and am looking for the specific cars, I was basically ghosted. I had to keep calling and following up just to find out whether the vehicles THEY advertised were ... Read More

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Google - Sep 21, 2026

If Montgomery Hyundai’s management actually cares about selling cars, they must take a serious look at whoever is handling their online leads and customer service. I’m an out of state buyer who reached out about specific vehicles they had listed online. I gave exact stock numbers. Instead of answering basic questions, Imani kept trying to push their promotion models. The second I said I wasn’t interested in them and am looking for the specific cars, I was basically ghosted. I had to keep calling and following up just to find out whether the vehicles THEY advertised were even available. I asked about another car and got the same treatment. No follow-up, no effort, just “it’s not available” after I chased them again. The worst part is every call or email seems to get routed right back to the same person. If you don’t already know someone else’s name at the dealership, good luck trying to reach a different salesperson or manager. I’m the customer trying to spend money. Why am I chasing your dealership over and over just to get basic information? If the car is sold, say so. If the listing is outdated, remove it. If a customer asks about a specific vehicle, answer the question instead of ignoring them and trying to push something else. Terrible communication, zero followup, and a complete waste of time.

experience was great was in & out thank you to the salesman gio he did an awesome job

I am extremely disappointed with my experience with Hyundai of Montgomery and, particularly, with the dealership’s lack of response after a major mechanical failure occurred shortly after my purchase. I purchased a used 2016 Ford Edge from Hyundai of Montgomery on July 31, 2026. Approximately one month after purchasing the vehicle, it began experiencing serious transmission problems. I took it to a Ford dealership, where it was diagnosed as needing a complete transmission assembly replacement at an estimated cost of $9,102.93. The Ford technician advised that there was a torque converter failure, transmission overheating, and a reverse clutch pack failure. The vehicle also ... Read More

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Google - Sep 20, 2026

I am extremely disappointed with my experience with Hyundai of Montgomery and, particularly, with the dealership’s lack of response after a major mechanical failure occurred shortly after my purchase. I purchased a used 2016 Ford Edge from Hyundai of Montgomery on July 31, 2026. Approximately one month after purchasing the vehicle, it began experiencing serious transmission problems. I took it to a Ford dealership, where it was diagnosed as needing a complete transmission assembly replacement at an estimated cost of $9,102.93. The Ford technician advised that there was a torque converter failure, transmission overheating, and a reverse clutch pack failure. The vehicle also showed transmission codes P0731 and P0733. I understand that I purchased a used vehicle with higher mileage and that repairs can occur. What I did not expect was to be facing a repair of more than $9,000 approximately one month after purchasing a vehicle from a franchised dealership. What has made this experience even more disappointing is Hyundai of Montgomery’s response—or lack thereof. When I initially contacted the dealership, I was told that because I had not purchased an additional warranty, I should take the vehicle to a Ford dealership. I did exactly that. Once Ford diagnosed the transmission failure and provided the $9,102.93 estimate, I contacted Hyundai of Montgomery again and reached out to dealership management to discuss the situation and determine whether they were willing to work with me toward a reasonable resolution. I have received no response. At this point, my concern is no longer just that the vehicle experienced a catastrophic transmission failure so soon after purchase. It is also the dealership’s unwillingness to even respond to a customer who is facing a repair bill of approximately the same magnitude as the vehicle’s purchase price just weeks after buying it from them. I am not claiming that Hyundai of Montgomery knew the transmission would fail. I am simply sharing exactly what happened: I purchased the vehicle on July 31, experienced major problems approximately a month later, received a diagnosis from Ford that the transmission assembly needs to be replaced, was quoted $9,102.93 for the repair, contacted Hyundai of Montgomery and its management, and have received no response. I expected better customer service and professionalism from a franchised dealership, particularly under circumstances this significant. Based on my experience, I would strongly encourage anyone considering purchasing a used vehicle from Hyundai of Montgomery to have an independent pre-purchase inspection performed and to understand exactly what protection you will have if a major mechanical failure occurs shortly after the sale.

I had a great buying experience. Malcolm was awesome to work with! Love my new Tucson!

It is comical how rude a woman named Imani was. I submitted a form for info on the palisade, she texted back to see if I needed any info. I asked her if it was compatible with the Nothing phone and she said "I don't know what that is". That's it Lol. Didn't bother to look it up. Then I called about a different model and got Bailey, who promised some brochures via email. I never got them so I called the next day and got Imani again. She said Bailey was out, so she ... Read More

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Google - Sep 17, 2026

It is comical how rude a woman named Imani was. I submitted a form for info on the palisade, she texted back to see if I needed any info. I asked her if it was compatible with the Nothing phone and she said "I don't know what that is". That's it Lol. Didn't bother to look it up. Then I called about a different model and got Bailey, who promised some brochures via email. I never got them so I called the next day and got Imani again. She said Bailey was out, so she didn't know if she ever tried to send me anything. Didn't offer to do it herself. Was just like, not my problem lol. Fire her pleaseeeee, I'm in customer service, she does not deserve to be.

Horrible ! Traded in a vehicle over a month ago and they still haven’t paid off my old vehicle. Says it’s on me to pay . Absolutely ridiculous. Can’t ever get anyone on the phone . Will NEVER BUT FROM THIS PLACE AGAIN

No good

This was the worst experience. They sold us a broken car which after 2 weeks they couldn’t fix. Then we had to trade it in, even though we never had it, and only offered one other choice, which of course cost more. I would give this place a .25 not a 1.

It was good It was very good and he tried to get it done asap

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I was interested in one of their cars. I am not local to them so I sent them specific questions by email and phone. They never answer any questions, instead, they bombard me with irrelevant marketing crap I did not ask about. At the same time, while not answering any questions, they keep asking me if I have any questions and how I can earn their business. This is almost comical, how inefficient and chaotic they are, and have no clue about how to actually earn my business.

The purchase experience was less than streamlined; arrived around 4pm after sending information two days prior and still did not leave until 9:30pm (after they close). I do appreciate them making sure I left in the car I wanted, however, my income was never verified and I was rejected from my pre-approval due to them using the wrong name despite my clarification upon arrival. Cue getting an extremely high APR with a loan only Santander would approve due to the salesperson’s negligence. The car had also not been detailed and the job they did upon purchase was clearly rushed. ... Read More

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Google - Aug 31, 2026

The purchase experience was less than streamlined; arrived around 4pm after sending information two days prior and still did not leave until 9:30pm (after they close). I do appreciate them making sure I left in the car I wanted, however, my income was never verified and I was rejected from my pre-approval due to them using the wrong name despite my clarification upon arrival. Cue getting an extremely high APR with a loan only Santander would approve due to the salesperson’s negligence. The car had also not been detailed and the job they did upon purchase was clearly rushed. The worst offense has been the absolute hassle getting my tag and a spare key has been. My bill of purchase states 7/20. It is now 8/31 and my temporary tag is almost two weeks expired. Out of my calls, I have been told once accounting would email a new temporary tag, valid bill of purchase, and tracking number. Not only have I not received this, but I have yet to receive any update from anyone on the spare key OR my tag!!! I have contacted Montgomery Hyundai 14 times through three different numbers, and 13 of those calls I have been transferred, put on hold, and HUNG UP ON. I am extremely disappointed and would NEVER recommend this dealership based off calling for services alone. My salespersons were very sweet, albeit uncommunicative and somewhat ignorant when it came to running my pre-approval properly once you arrive in person. As a first time car buyer, I feel as though this dealership sought to take advantage of me instead of securing the deal properly. I’m not sure what kind of service you seek to provide, but it seems my only choice is to take 6-8 hours out of my time to complete a round trip to the dealership and show my ass in order to get answers. See you soon Montgomery Hyundai! Update: called again and was IMMEDIATELY hung up on. Wonderful customer service from accounting! Update 2: got to leave a voicemail this time before being hung up on.

(Translated by Google) I have no complaints about the sales department, but the maintenance department is awful. I waited for about 20 minutes and none of them attended to me; they were all chatting amongst themselves until I got out of the vehicle and asked for help. Then I waited about two hours for an oil change, and when they returned the vehicle, it reeked of sweaty armpits, and I always keep my vehicle extremely clean. Very bad service and the worst experience I've ever had. (Original) No tengo ninguna queja de el departamento de ventas pero el departamento de ... Read More

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Google - Aug 28, 2026

(Translated by Google) I have no complaints about the sales department, but the maintenance department is awful. I waited for about 20 minutes and none of them attended to me; they were all chatting amongst themselves until I got out of the vehicle and asked for help. Then I waited about two hours for an oil change, and when they returned the vehicle, it reeked of sweaty armpits, and I always keep my vehicle extremely clean. Very bad service and the worst experience I've ever had. (Original) No tengo ninguna queja de el departamento de ventas pero el departamento de mantenimiento son un asco, estube esperando como 20 minutos y NINGUNO de ellos me atendia y estaban conversando entre ellos hasta que me baje del vehiculo y les pedi ayuda, luego estube esperando como 2 horas por un cambio de aceite y cuando me entregaron el vehiculo estaba apestoso a axila sudada y mi vehiculo siempre lo mantengo extremadamente limpio, muy mal servicio y la peor experiencia q vivi

Horrible experience!!! This is the worst service dept....ever. My 2025 Santa Fe, would not start, it took Hyundai Roadside assistance sending 5 different tow trucks to get my vehicle towed to Hyundai of Montgomery. The issues started on Saturday, I couldn't get it towed until Monday!! I called Hyundai to get ahead of things, I spoke with Megan in the loaner dept, I was told they were out of loaners, she could put me on a two week wait list...For a loaner!! At this point I'm highly upset, late for work. After finally getting towed to Hyundai of ... Read More

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Google - Aug 27, 2026

Horrible experience!!! This is the worst service dept....ever. My 2025 Santa Fe, would not start, it took Hyundai Roadside assistance sending 5 different tow trucks to get my vehicle towed to Hyundai of Montgomery. The issues started on Saturday, I couldn't get it towed until Monday!! I called Hyundai to get ahead of things, I spoke with Megan in the loaner dept, I was told they were out of loaners, she could put me on a two week wait list...For a loaner!! At this point I'm highly upset, late for work. After finally getting towed to Hyundai of Montgomery, I'm checked in a told to wait, after a 3 hr wait, I'm told they needed to order a part, they proceeded to put me in a loaner, at this point, I tell the service advisor I need a loaner comparable to what I drive, because if a medical condition, needless to say I am given an Elantra, mind you I purchased my Santa Fe because of this condition. I was told by the service manager and loaner manager, I would be given another loaner as soon as possible. I drove the same loaner for over a month, the part that was needed to fix my vehicle was ordered wrong 3 times, there was no effective communication from the service department....only vague text messages, when I called the service dept I was never able to speak to my service advisor, I would get text messages late in the evenings , usually after closings hours. I have worked in customer service for 30 plus years, this is not the way to treat customers. This dealership was great when they were selling me my vehicle but the Service Department is Horrible. I even spoke with Hyundai USA, the customer service was not any better. I never received an apology from not one person!! I was made ti feel like I was not important or a valuable customer. If this is what building a new dealership gives your customers......you guys should have stayed in the old location. I finally got my vehicle back after sitting at the service dept over a month..learning it was ready......via text message. I was not even given a complimentary full up, I had to ask for a car wash, one of my key fob is missing, so now the wait begins for its replacement. I wouldn't wish this experience on my worst enemy. Im not asking for any special treatment, just to be treated like a valuable customer and given the customer service I deserve .

These folks have no idea what they are doing. Brought my car here 2 weeks ago, they had my car sitting for almost 5 hours because they failed to notify me that they were done looking at my car. They weren't answering the phone, so I had to find a ride to get an update on my car that they had for 5 hours. Go there just for them to tell me they don't know what's wrong with it and is trying to get in contact with Tech Line and will reach out to me Monday. Mind you this is ... Read More

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Google - Aug 23, 2026

These folks have no idea what they are doing. Brought my car here 2 weeks ago, they had my car sitting for almost 5 hours because they failed to notify me that they were done looking at my car. They weren't answering the phone, so I had to find a ride to get an update on my car that they had for 5 hours. Go there just for them to tell me they don't know what's wrong with it and is trying to get in contact with Tech Line and will reach out to me Monday. Mind you this is now 2 weeks after I took my car, no update, they acting slow like they don't know what's wrong with it. Now I got to take my car up here AGAIN two weeks later to get an update. Showed them pictures, explained what's going on, and they still acting slow. Overly. This is the worst hyundai dealership I've ever been too fr. Mind you they were suppose to fix my car months ago, they fixed it just for it to start back acting up with the same problem. Now they acting like they just don't have a clue in the world on what's going on, mind you, they the professionals.. Lol.

Our Palisade's engine blew right after we got it while traveling from Missouri to Florida. Had it towed to this dealership. Its been there since Monday, it is now Friday afternoon. We have not heard one bit of information from them on diagnostics, just squat. The dealership's manager we bought it from in Missouri has been calling them daily for an update, with also no information. We are now trying to figure out if we need to get it away from the Hyundai dealership in Montgomery, AL. or how to get an answer from them. They are no ... Read More

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Google - Aug 21, 2026

Our Palisade's engine blew right after we got it while traveling from Missouri to Florida. Had it towed to this dealership. Its been there since Monday, it is now Friday afternoon. We have not heard one bit of information from them on diagnostics, just squat. The dealership's manager we bought it from in Missouri has been calling them daily for an update, with also no information. We are now trying to figure out if we need to get it away from the Hyundai dealership in Montgomery, AL. or how to get an answer from them. They are no help at all and seem to not care unless they are selling something. Just absolutely awful experience.

Excellent experience everyone was very welcoming and professional Jarvis made sure that every vehicle that I looked at was in my price range

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Hyundai Montgomery has great salesmen that go above and beyond to make sure you have a great experience. Especially my salesman Michael Grissom !!

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If I Could've Gave This Place A Zero And Still Gave A Review, I Would've. Well, Where Do I Start... In December 2025, My Dad, Emilo Davis, Bought Him And My Mom A 2023 Huyndai Palisade Limited With All The Bells And Whistles From Riverside Chevrolet In Wetumpka, Al. And They Also Purchased An Extended Warranty For 100000 Miles And Or 5 Mores Years, Cause The Vehicle Already Had 30000 Miles On It With One Owner. Well, Back In June 2026, My Mom, Elizabeth Davis, Responded To Huyndai Here In Montgomery, Alabama Where She Was Just Getting A Routine Oil Change And Tires Rotated. ... Read More

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Google - Aug 4, 2026

If I Could've Gave This Place A Zero And Still Gave A Review, I Would've. Well, Where Do I Start... In December 2025, My Dad, Emilo Davis, Bought Him And My Mom A 2023 Huyndai Palisade Limited With All The Bells And Whistles From Riverside Chevrolet In Wetumpka, Al. And They Also Purchased An Extended Warranty For 100000 Miles And Or 5 Mores Years, Cause The Vehicle Already Had 30000 Miles On It With One Owner. Well, Back In June 2026, My Mom, Elizabeth Davis, Responded To Huyndai Here In Montgomery, Alabama Where She Was Just Getting A Routine Oil Change And Tires Rotated. At This Particular Time, They Had Finished Her Vehicle And When She Drove Off, She Noticed A Jerk And Sputtering Coming From Her Vehicle. She Called Huyndai And Complained About The Vehicles Performance To Them, Because Shes Never Had This Problem Before. They Advised Her To Bring The Vehicle Back, Which She Did, And They Took It Into The Shop, Which Thry Didn't Offer Her Any Loaner Vehicle, Now Mind You, She And My Father Are Elderly And Requires To Go To The Doctor More Often Then Usual And They Live By Themselves And My Mom Just Recently Took Their Vehicle In For A Routine Oil Change And It Came Out With These Problems That It NEVER HAD BEFORE. Well, After About 2 Days In Their Shop, There Was NO CALLS TO HER, AND WE ENDED UP GOING UP THERE TO SEE WHAT THE PROBLEM WAS. After Going Up To This Establishment, We Found Out That One Of Her Fuel Injectors Was Bad. Well, My Mom Told Them To Fix It Because Of The Extended Warranty On Her Vehicle. HERES WHERE THE DIFFICULT SH!T STARTED HITTING THE FAN, I GUESS CAUSE SHE WASN'T THE RIGHT COLOR, AND YES, RACE STILL PLAYS A PART IN EVERYTHING, CAUSE WE NOTICED THAT THE CAUCASIAN AND ASIANS WERE GETTING BETTER RESULTS THAN WE WERE. Anyway, My Mom Left Her Vehicle With Them And We Ended Up Finding Out For Ourselves Through One Of The Service Guys After 2 More Days That The Part That Came In Was Damaged And They Had To Send It Back, But We Were Notified That Our Car Was Ready, Thats Why We Were Up There In The First Place, And The Kicker To This Part Is That The Service Guy That Notified Us Was Truly Honest About The Whole Thing And He Didn't Know That They Were Sending The Part Back When He Called Us. This Caused A Great Concussion, Because The Warranty Department Had Sent An Estimate Of 3 Hours Labor And Part Price Which Was Required Through Their Program, But Huyndai Said That It Would Take 5 Hours To Complete Which Had My Dad Coming Out Of His Pocket With Extra Money, Now I Mind You Again That The Part Was Damaged Due To What The Young Service Man Told Us And They Sent The Part Back For Replacement, But My Dad Still Had To Pay For The Extra Service Time On The Vehicle And They Still Didn't Provide A Loaner Vehicle Until We Started Complaining About The Vehicle Having To Stay Some Extra Days, Just Terrible Right There. Well, After Complaining To The GM About The Problem, They Found My Mom A Vehcle To Ride, Which Was NOT EVEN CLOSE OR EQUIVALENT TO WHAT SHE OWNED. My Mom And Dad Couldn't Even Fit In The Vehcle Comfortably, And They Had It Over The Weekend Till That Next Thursday, And At This Time, They Got Their Vehicle Back. After Driving Off, They Noticed That The Vehicle Started Sputtering Again And Cut Off While Trying To Merge Into Traffic And Almost Got Hit By A Semi-Truck. My Mom Called Them Back And Complained Again And They Told Her To Bring It Back, And She Took The Vehicle Right Back To Them. After Complaining Again About A Vehicle, They Ended Up Giving My Parents Another Small Vehicle To Drive, Which Was Very Uncomfortable, But They Stated That Thats All They Had, Which They Also Stated That They Had Over 120 Cars That Was Already Out Due To Service Cars Taken In, Thats Quite A Bit Of Cars, But Anyway, We Waited For A Call Another 3 To 4 Days And We Got Nothing In Return. So We Ended Up Going Back To Huyndai To See What The Deal Was And The Service Guy Ended Up Telling Us That Something Was Wrong With Another Fuel Injectior Which Was Inexcusable In Our Eyes, And We Just Took Our Car. To Be Cont.

I bought a car 7/31. Found out the next day it was damaged and went back to the dealership to show them. They were to reach out to the body shop and get back with me about repairs. After I thought on it, I decided that wasn’t a suitable solution. I thought I bought a brand new car but got a damaged one. I notified them I would like to swap for the exact same vehicle, undamaged. 8/3 I was told that’s not an option because the sale had already been purchased and it was last month. 48 hours later I’... Read More

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Google - Aug 3, 2026

I bought a car 7/31. Found out the next day it was damaged and went back to the dealership to show them. They were to reach out to the body shop and get back with me about repairs. After I thought on it, I decided that wasn’t a suitable solution. I thought I bought a brand new car but got a damaged one. I notified them I would like to swap for the exact same vehicle, undamaged. 8/3 I was told that’s not an option because the sale had already been purchased and it was last month. 48 hours later I’m still waiting for someone to present an acceptable option. There doesn’t seem to be much concern or sense of urgency.

Great customer service . Nick Harris was my sales advisor he notified me of the service progress on my vehicle along with letting me know what other maintenance maybe needed soon or later on down the line.

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Jarvis was very knowledgeable about the vehicles he was showing me and the features in the car. All the staff at Hyundai Montgomery were very welcoming.

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I went and got an oil change back in April of this year. While I was at work, I noticed I had a terrible oil leak. We have a mechanic on standby at my job. He lifted my car and saw where the leak was coming from the oil pan, where they over tightened the bolt and stripped it. Also oil was coming from the oil filter, it looked like it wasn’t properly installed. He didn’t want to touch it since the dealership was the last to touch my car. So I took my car back to the ... Read More

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Google - Jul 26, 2026

I went and got an oil change back in April of this year. While I was at work, I noticed I had a terrible oil leak. We have a mechanic on standby at my job. He lifted my car and saw where the leak was coming from the oil pan, where they over tightened the bolt and stripped it. Also oil was coming from the oil filter, it looked like it wasn’t properly installed. He didn’t want to touch it since the dealership was the last to touch my car. So I took my car back to the dealership to let them know that I never had an oil leak until they changed it previously. Of course they denied EVERYTHING and said the leak was coming from my valve cover. I never had a problem with the valve cover before. They told me to repair everything will cost me $3k! That devil is a lie!!! They made me leave the dealership with my car still leaking oil. I had to pay a separate mechanic to replace the oil pan, install a new oil filter, and replace the valve cover. He only charged me $600 bucks! I don’t trust Hyundai mechanics with my car anymore. I will not be returning!!

I stopped going to Hyundai Montgomery a few years ago when I was having an emergency issue with my engine and was told it would be two months before they could look at my car. Tameron Hyundai in Hoover has taken excellent care of my vehicle since then. Well, I had another emergent issue and had no choice but to drop it off at the new Montgomery location. They could not find the problem but came back telling me I was going to need over $4,000 in repairs…one of the repairs being rear shocks. The year and model Hyundai I ... Read More

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Google - Jul 14, 2026

I stopped going to Hyundai Montgomery a few years ago when I was having an emergency issue with my engine and was told it would be two months before they could look at my car. Tameron Hyundai in Hoover has taken excellent care of my vehicle since then. Well, I had another emergent issue and had no choice but to drop it off at the new Montgomery location. They could not find the problem but came back telling me I was going to need over $4,000 in repairs…one of the repairs being rear shocks. The year and model Hyundai I have had a manufacturer issued extended warranty on rear shocks because of a defect. My vehicle fell well within the requirements to have my rear shocks replaced at no cost. When I brought this up with Montgomery Hyundai they told me no, that I was wrong and the warranty only went to 50k miles. I told them I’d be picking my car up. I took it to an independent mechanic in town who verified that none of the work was needed. Then I took it to Tameron Hyundai. They also confirmed that the rear shocks were covered under the manufacturer’s extended warranty and would not cost me anything to repair and that all of the other work Hyundai of Montgomery claimed I needed was not, in fact, necessary at that time (I was told it was critical at Hyundai in Montgomery). I can’t stress enough that anyone looking to o service their Hyundai should find somewhere other than Hyundai of Montgomery.

I went into the dealership to get a quote on my Mustang and walked out with a 2025 Tucson. So far I have been extremely pleased with my new car. I was very happy with how I was treated by the dealership and would recommend that anyone try them out if they are interested in a Hyundai. They were very pleasant and excellent people to work with.

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David was helpful and informative. Everyone we encountered was pleasant and professional Experience was great!

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I rarely leave negative reviews, but my experience at this dealership was disappointing from start to finish. Unfortunately, working with Michelle was frustrating. Communication was poor, promises were not followed through on, and I never felt like my time or business was valued. Instead of making the car buying process smooth and transparent, the experience became stressful and unnecessarily difficult. I understand that every dealership can have an off day, but professionalism, honesty, and customer service should always come first. Based on my experience, those expectations were not met. I hope management takes this feedback seriously and works to improve ... Read More

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Google - Jul 6, 2026

I rarely leave negative reviews, but my experience at this dealership was disappointing from start to finish. Unfortunately, working with Michelle was frustrating. Communication was poor, promises were not followed through on, and I never felt like my time or business was valued. Instead of making the car buying process smooth and transparent, the experience became stressful and unnecessarily difficult. I understand that every dealership can have an off day, but professionalism, honesty, and customer service should always come first. Based on my experience, those expectations were not met. I hope management takes this feedback seriously and works to improve the customer experience. As it stands, I would not recommend this dealership based on the service I received.

My vehicle purchase was smooth and stress-free. The staff was friendly, helpful, and made the process easy. I’m very happy with my new vehicle and the excellent service I received.

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Fairly organized and easy They made the process fairly easy. Our sales guy was wonderful - one of the best we've worked with.

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It was very fast and real easy and very nice I would definitely come back for another car the people are very nice over there and they will boost your mood

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The dealership was great The dealership was great and it was very educational and promising.

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The dealership is wonderful but the sales person is a liar. I was supposed to get my vehicle today and didn't. I drove over a hour and a half, one way to get my truck and didn't. Now I got to go all the way back home and come all the way back to the dealership tomorrow. But let my payment be behind.

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I was impressed with the service and professionalism of the sales person Raul. And the entire team All the way down to the coffee shop very . It was the most smoothest car purchase I've ever had.

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Absolutely phenomenal from start to finish! This was the best buying experience I have ever had with a dealership. From start to finish they made the process very easy... I felt like I was treated like family here! Thank you ??

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